Clinical Risk Management Administrator

Position: Clinical Risk Management Administrator
Term: Permanent full-time or part-time position (5-6 hours/day)
Area: Remote & in-office, Cape Town
Reports to: Head EthiQal Clinical Risk Management
Salary: Market related


  • Do you have an enquiring mind and an aptitude to quantify and manage risk

  • Do you have a passion and desire to preserve high-quality healthcare services in South Africa?

  • Are you meticulous in attending to detail?

If you have answered yes to all the above and are looking for a job opportunity where you can grow as part of a small team focused on being South Africa’s leading provider of professional indemnity cover and preferred risk management partner for healthcare providers, you may want to join EthiQal. 

Launched in November 2016, we offer medical indemnity cover that protects doctors when accused of medical negligence or when preventable errors in the care of their patients have occurred.  Other than covering legal costs to defend and settle claims, we support and empower our insured practitioners by offering medicolegal advice and education.  We also collaborate with professional bodies and industry stakeholders to mitigate medicolegal risks.  You can find out more about our team and what we do at

Job description

EthiQal is looking for a self-driven medical professional to join the Clinical Risk Management team which is responsible for adjudicating insurance risks within a broad underwriting framework, engaging healthcare practitioners with regards to understanding and managing these risks, conducting research into former and contributing towards educational solutions. 

Day-to-day adjudication of practitioners’ individual risk profiles is central to this Clinical Risk Management role.  The ideal candidate is comfortable performing daily operational tasks within a defined framework, easily engages other healthcare practitioners, seeks constant improvement in how things are done, is interested in quantifying and managing risk, has strong attention to detail, and can work independently and as part of a team.

Main responsibilities

  • Review individual policy applications and renewals in terms of underwriting risk within defined operational processes and procedures.
  • Identify policyholders at increased medicolegal risk via underwriting and claims management processes, as well as review of published materials.
  • Translate risks into policy terms and conditions, guided by actuarial pricing engine.
  • Engage policyholders and potential clients for purposes of understanding and addressing their risk profile.
  • Provide clinical leadership and support to the policy administration and client services teams.
  • Maintain and analyze research data.

Experience, knowledge and skills

  • Registered allied healthcare practitioner or Scientific degree in the medical sciences, with experience liaising with medical professionals.
  • Previous underwriting or clinical risk management experience a strong advantage.
  • Research experience.
  • Proficiency in MS Word, Excel and Powerpoint


  • Self-motivated with the ability to work independently
  • Analytical thinking with above average problem-solving skills
  • Good command of the English language
  • Good listener and communicator (written and verbal)
  • Good organising and administration skills
  • Perseverance and determination
  • Integrity and Reliability
  • Team player
  • Attention to detail and natural quality control of work performed

If the role appeals to you, you identify with the ideal candidate and are looking for a new challenge in your career, we would love to hear from you.

To apply

Submit your CV via email to Please include a short paragraph on why you are interested in applying for the role and whether you are interested in a part-time or full-time position.  Should you have more questions prior to applying, you are also welcome to contact us at same email address.

Deadline 30 April 2024.

Whereas we aim to respond individually to all applicants, if you have not heard back from us in 21 days, please consider your application unsuccessful. EthiQal reserves the right to withdraw the opportunity at its own discretion, with EthiQal’s decision being final.