ETHIQAL

Careers

JOB POSITION

Policy Administration and Underwriting Support

Position: Policy Administration and Underwriting Support
Term: Full-time 3-month contract
Area: Remote & in-office, Johannesburg
Reports to: Team Leader (Underwriting)
Salary: Market related

JOB DESCRIPTION

About EthiQal

Launched in November 2016, EthiQal offers quality professional indemnity cover that protects doctors against allegations of wrongful practices and when preventable errors have occurred. We are committed to collaboratively empowering doctors, their practices and their patients.

EthiQal is looking for a person to assist its team with Policy Administration & underwriting support while a colleague is on maternity leave. The Administrator will be responsible for providing administrative support to the team and ensuring smooth and efficient operations. The ideal candidate should have exceptional organisational skills, strong attention to detail, and the ability to work independently and as part of a team.

Job description

Underwriting and policy administration function

  • Reviewing new applications and submit to the panel (internal) for review and decision making like rating.
  • Issuing quotations (new business and renewals).
  • Issuing of policies, processing cancellations and policy amendments.
  • Attending to underwriting queries and escalations.
  • Communicating with client services team, EthiQal advisors, panel and other stakeholders
  • Request underwriting requirements/ information from client services team and EthiQal advisors.
  • Track underwriting turnaround times as per service level agreement (SLA).
  • Capture and update client details on administrative system.
  • Liaising with accounts in respect of premiums raised, collections, refunds etc.
  • Any other assigned duties.

Requirements

  • Minimum 3 years of experience in underwriting role.
  • Experience in Medical malpractice and/or other liability products will be an added advantage.
  • Completed Regulatory Exams Level 5 (RE5)
  • Must have matric.
  • NQF Level 4 qualification and/or any insurance related qualification will be an advantage.
  • Good command over oral and written communication skills.

Key Performance Areas

  • Underwriting
  • Information and Client Management
  • Communication and Reporting

Qualities

  • Perseverance and determination
  • Integrity and Honesty
  • Innovative thinker and problem solver.
  • Assertiveness
  • Team player
  • Good communicator and good listener.
  • Time Management
  • Ability to work without supervision.
  • Attention to detail.
  • Dynamic and self-motivated
  • Responsible and reliable

This is a three-month position. If you have a passion for organization and supporting a team, and you are looking for a new challenge in the insurance industry, we would love to hear from you.

To apply

Submit your CV with a short paragraph on why you are interested in applying for the role via email to BarryD@ethiqal.co.za

Deadline 15 June 2024.

If you have not heard back from us in 21 days, please consider your application unsuccessful.

EthiQal reserves the right to withdraw the opportunity at its own discretion. EthiQal’s decision will be final.

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